MEETING THE CHALLENGE OF CHANGE
In this highly interactive workshop we learn to how enable change by initiating audits, benchmarking, managing budgets and meeting the challenge of payment by results and practice-based commissioning.
Planning and meeting the challenge of change in our service involves many complex areas, some not traditionally seen as part of the nurse's role. In order to ensure that the right change is implemented, we need to learn how to carry out some things and learn about others. In particular, the fast changing world of primary care will affect us as never before.
In this case study based, fun and highly interactive workshop, delegates will learn:
- How to plan for and carry out effective audits that make a real difference to patients and their experience of our service.
- How to ensure that we are communicating with, and 'keeping up' with what is going on elsewhere.
- How to make the best case for primary care and the new impact of practice-based commissioning.
- How patient choice and payment by results can be used to enhance our service and protect us from the 'competition'.
Download our complete Workshop Outlines e-booklet